Melbourne Airport Taxis is committed to protecting your privacy. This policy explains the kind of information we collect, why we collect it, and how we keep it secure. Our services operate throughout Melbourne and nearby areas.
1. Information We Collect
We collect only the details needed to manage bookings and provide safe, reliable transport. This may include your name, contact details, pickup and drop-off information, and payment-related data processed through secure providers.
When you visit our website, certain technical information—such as your IP address or browser type—may be recorded automatically for security and site-improvement purposes.
2. How Your Information Is Used
Your information helps us complete bookings, communicate with you, and deliver services such as airport transfers, hotel transfers, corporate travel, event transport, and parcel delivery.
We may also use limited information to improve our website, respond to enquiries, or send service updates. Marketing messages are sent only when you choose to receive them, and you may opt out anytime.
3. Sharing of Information
We do not sell or trade your personal data.
Information is shared only when necessary—for example, with the driver assigned to your booking, trusted payment processors, or service tools that help manage communication. In rare cases, we may share information if required by law or for safety reasons.
4. Cookies & Tracking
Our website may use basic cookies to improve your browsing experience and help pages load more smoothly. You can disable cookies through your browser settings if preferred.
5. Data Protection
We use reasonable administrative and technical safeguards to protect your information from unauthorised access or misuse. Data is stored only for as long as required for business, legal, or safety purposes.
6. Your Choices
You may request access to your personal information, ask for corrections, or request deletion where legally permitted. You can also opt out of any marketing communication by contacting us directly.
7. Updates to This Policy
We may update this Privacy Policy as our services evolve. Any changes will be posted here with the updated date.
8. Contact Details
If you have questions about this Privacy Policy or wish to make a request, you can contact us:
Email: melbourneairporttaxis.au@gmail.com
Phone: +61 451 010 011